Get Help in the Libraries
The Libraries’ GIS team is available to help UMass students, staff, and faculty members troubleshoot software issues, find data, and conduct vector/raster spatial analysis. We can connect you to resources about related topics, like software licensing, data management, data visualization, photogrammetry and 3D model construction.
GIS Help Desk
Consultations

Natalia Ruiz
Natalia can help with basic and intermediate GIS questions, like accessing and installing GIS software, getting help with course assignments, and figuring out which GIS analyses can answer your research questions. Best for undergraduate and graduate students.

Becky Seifried
Becky can help with all kinds of GIS questions, including more advanced project brainstorming and searching for available GIS data. Best for graduate students, staff and faculty, and members of the public.
GIS Help Desk
Mondays @ 11:30am – 1:00pm
W.E.B. Du Bois Library
16th Floor, Room 1620
Or join by Zoom: https://tinyurl.com/gishelpdesk25
Wednesdays @ 11:30am – 2:00pm
Science and Engineering Library
2nd Floor, Main Study Area
Or join by Zoom: https://tinyurl.com/gishelpdesk25
Help Beyond the Libraries
Free methodology consultations for members of the UMass research community, plus fee-based consultations for grant-funded researchers. Areas of expertise include research design, data collection and processing, statistical analysis, statistical software support, and qualitative analysis. Consultations available by appointment.
Last Updated on April 22, 2025