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Get Help in the Libraries

The Libraries’ GIS team is available to help UMass students, staff, and faculty members troubleshoot software issues, find data, and conduct vector/raster spatial analysis. We can connect you to resources about related topics, like software licensing, data management, data visualization, photogrammetry and 3D model construction. 

GIS Help Desk

Stop by to get help with your GIS project, no appointment necessary.


Schedule an in-person or Zoom meeting with someone on the Libraries’ GIS Team to get real-time help.
Geospatial Information Librarian

Becky Seifried

Geospatial Information Librarian

Becky can help with all kinds of GIS questions, including accessing and installing GIS software, getting help with course assignments, figuring out which GIS analyses can answer your research question, project brainstorming, and searching for available GIS data. 

GIS Help Desk 

The Help Desk is on summer holiday! Check back in August for our Fall 2024 hours.

Help Beyond the Libraries

Check out these groups for more advanced help with statistical and spatial analysis.

Institute for Social Science Research

ISSR provides resources and support for researchers using social science methods, seeking to take part in collaborative and interdisciplinary research, doing publicly engaged research, and seeking external funding for research. ISSR staff can help with questions about statistics and data visualization. Visit the ISSR website to make an appointment.

Quantitative Sciences Group

For students enrolled in the Environmental Conservation program, the Quantitative Sciences Group can provide consultations in statistical modeling and spatial data analysis. Visit the Quantitative Sciences Group website for more information.

College of Education Statistical Consulting Services

Free statistical consulting service provided by students and faculty from the Research, Educational Measurement, & Psychometrics degree program. The service is available to assist graduate students and faculty with quantitative skills and research support across multiple disciplines (e.g., education, psychology, public health). Visit the College of Education Statistical Consulting Services website for more information.

Last Updated on May 24, 2024