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Get Help in the Libraries

The Libraries’ GIS team is available to help UMass students, staff, and faculty members troubleshoot software issues, find data, and conduct vector/raster spatial analysis. We can connect you to resources about related topics, like software licensing, data management, data visualization, photogrammetry and 3D model construction. 

GIS Help Desk

Stop by to get help with your GIS project, no appointment necessary.
Help Desk hours

Consultations

Schedule an in-person or Zoom meeting with someone on the Libraries’ GIS Team to get real-time help.
Book a consultation
Library GIS TA

Natalia Ruiz

Library GIS TA

Natalia can help with basic and intermediate GIS questions, like accessing and installing GIS software, getting help with course assignments, and figuring out which GIS analyses can answer your research questions. Best for undergraduate and graduate students.

Email Natalia
Geospatial Information Librarian

Becky Seifried

Geospatial Information Librarian

Becky can help with all kinds of GIS questions, including more advanced project brainstorming and searching for available GIS data. Best for graduate students, staff and faculty, and members of the public.

Email Becky

GIS Help Desk 

Stop by to get help from the Library GIS TA with your GIS project, no appointment necessary. Feel free to email the Library GIS TA if you have a question about the GIS Help Desk.

Mondays @ 11:30am – 1:00pm

W.E.B. Du Bois Library
16th Floor, Room 1620

Or join by Zoom: https://tinyurl.com/gishelpdesk25

Wednesdays @ 11:30am – 2:00pm

Science and Engineering Library
2nd Floor, Main Study Area

Or join by Zoom: https://tinyurl.com/gishelpdesk25

Help Beyond the Libraries 

Institute for Social Science Research
Free methodology consultations for members of the UMass research community, plus fee-based consultations for grant-funded researchers. Areas of expertise include research design, data collection and processing, statistical analysis, statistical software support, and qualitative analysis. Consultations available by appointment.
 
Free statistical consulting service for graduate students and faculty, provided by students and faculty from the Research, Educational Measurement, & Psychometrics degree program. Areas of expertise include research design, statistical analysis, and statistical software support. Consultations available by appointment and weekly drop-in hours.
 
For graduate students and faculty in the Environmental Conservation program, this group provides consultations in statistical modeling and spatial data analysis. Consultations available by appointment.
 

Last Updated on April 22, 2025