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Get Help in the Libraries

The Libraries’ GIS team is available to help UMass students, staff, and faculty members troubleshoot software issues, find data, and conduct vector/raster spatial analysis. We can connect you to resources about related topics, like software licensing, data management, data visualization, photogrammetry and 3D model construction. 

GIS Help Desk

Stop by to get help with your GIS project, no appointment necessary.


Schedule an in-person or Zoom meeting with someone on the Libraries’ GIS Team to get real-time help.
Library GIS TA, Fall 2023

Deni Ranguelova

Library GIS TA, Fall 2023

Deni can help with basic and intermediate GIS questions, like accessing and installing GIS software, getting help with course assignments, and figuring out which GIS analyses can answer your research question. Best for undergraduate and graduate students.

Geospatial Information Librarian

Becky Seifried

Geospatial Information Librarian

Becky can help with all kinds of GIS questions, including more advanced project brainstorming and searching for available GIS data. Best for graduate students, staff/faculty, and members of the public. 

GIS Help Desk

Stop by to get help from the Library GIS TA with your GIS project, no appointment necessary. Feel free to email the Library GIS TA if you have a question about the GIS Help Desk.

Wednesdays @ 11am – 1pm

Science and Engineering Library
2nd Floor, Main Study Area

Or join by Zoom: https://tinyurl.com/gishelp2023

Fridays @ 12pm – 2pm

W.E.B. Du Bois Library
16th Floor, Room 1620

Or join by Zoom: https://tinyurl.com/gishelp2023

Help Beyond the Libraries

Check out these groups for more advanced help with statistical and spatial analysis.

Institute for Social Science Research

ISSR provides resources and support for researchers using social science methods, seeking to take part in collaborative and interdisciplinary research, doing publicly engaged research, and seeking external funding for research. ISSR staff can help with questions about statistics and data visualization. Visit the ISSR website to make an appointment.

Quantitative Sciences Group

For students enrolled in the Environmental Conservation program, the Quantitative Sciences Group can provide consultations in statistical modeling and spatial data analysis. Visit the Quantitative Sciences Group website for more information.

Last Updated on September 19, 2023